Reservation Policy

Please read the following before continuing with your reservation.  Your reservation will not be confirmed until you agree to our Terms and Conditions as listed below.

Payment Terms

One night room and tax deposit will be taken at time of reservation, with the balance due 30 days prior to arrival date. Magical Memories will automatically charge your credit card for the remainder balance 30 days prior to your arrival date, unless other arrangements have been made with them. If this reservation is made within 30 days of arrival date, the full balance shall be collected at time of booking.

Cancellation Terms

Cancellations that occur before 31 days of the original arrival date shall receive a refund of 50% of the deposit. Cancellations that occur between 30 days and the original arrival date shall receive no refund on. Non Refundable vacation rentals will not receive any refunds in the event of a cancellation.

Check-In Procedures

The property check-in time begins at 4:00pm on the day of arrival selected.  Please make plans to arrive no earlier than 4:00pm.  Guests are to check in at our customer service office at:  Magical Memories, 2801 North Poinciana Boulevard, Kissimmee, Florida  34746.

Required For Check-In

The person making the reservation must be the person checking in. A valid Driver’s License and Credit Card are required for check-in.  All guests are required to purchase Vacation Rental Damage Protection designed to cover unintentional damages to the rental property interior that occurs during tenancy provided that it’s disclosed to management prior to check-out. The policy will pay a maximum benefit of $1,500.00. Any damages that exceed $1,500.00, or are not covered under the plan, will be charged to the credit card on file. This Damage Waiver fee is a non-refundable $35.00 and is already added into the total price of your reservation.

Check Out Procedures

The property check out time ends at 10:00am on the day of departure.

Property Cleaning

The property is clean for guest arrival and cleaned upon guest departure. Additional cleaning is available for a fee.  You may choose mid-stay cleaning and a daily spruce clean through the check out process when making your reservation.

Maximum Occupancy

The property has maximum occupancy limits set by our local government. No house parties are permitted.

Additional Terms

The minimum age required to place this reservation is 21. Pets are not permitted in any of our Runaway Beach Resort villas. All properties found to have pets without notice shall be subject to harsh penalties and/or eviction. This entire agreement is made with the knowledge that the property is primarily used for resort purposes and that time is of the essence. Magical Memories reserves the right to move your reservation to comparable lodging if a move is deemed necessary.